Help Center
Step-by-step guides for every part of Team SPG. Members can open any feature straight from its guide — and if you're new here, every guide shows exactly what the platform does.
Learn how to get started with Team SPG and set up your account
Read guideWatch short video walkthroughs of Team SPG and track your progress on the getting-started map
Read guideLearn how to use the Team SPG dashboard to track your team's performance
Read guideWork through the five-phase Owner's Roadmap, see which steps check themselves off from your data, and learn how habits stay healthy
Read guideMonitor your team's learning progress, portal engagement, and activity timeline
Read guideLearn how to track and improve Key Training Indicators for your technicians and CSRs
Read guideThe worksheet where you work out your numbers and see what one billable hour has to earn to hit your profit goal
Read guideView your event enrollments, complete pre-event coursework, and track your team's event readiness and results
Read guidePut a live technician leaderboard on any TV in your shop and keep it in sync with your KTIs
Read guidePlan the year one line at a time with GL codes, enter what each month really came to, and see budget vs. actual by line for any month and year to date
Read guideLearn how to schedule, manage, and get the most out of coaching sessions
Read guideAccess the Team SPG course library and track your team's learning progress
Read guideLearn how to add, manage, and configure team member accounts
Read guideConfigure your company profile, dashboard visibility, default goals, and other settings
Read guideGet a free Team SPG worksheet or guide by email, and learn how Team SPG staff turn any Toolbox document into a shareable free download
Read guideFind answers to common questions about Team SPG
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